Privacy Policy
Tidefern Printables ("we", "us", or "our") provides digital products and downloads. This Privacy Policy explains how we collect, use, and share personal information when you use our website, storefront, and related services.
1. Information We Collect
- Information you provide directly: name, email address, and any messages you send to us.
- Order and transaction information: product purchased, order date, and transaction details processed by Gumroad.
- Technical and usage information: IP address, device/browser data, referral data, and basic analytics or campaign tracking data (for example, from Pinterest links and UTM parameters).
2. How We Use Information
- deliver digital products and customer support;
- process and manage purchases and refunds;
- communicate about your order, updates, and support requests;
- improve product listings, content, and marketing performance;
- detect fraud, abuse, or policy violations; and
- comply with legal obligations.
3. Payment Processing
Payments are processed by Gumroad and its payment partners. We do not store your full payment card details on our own systems.
4. How We Share Information
We may share information with:
- service providers that help us operate the business (for example, Gumroad and analytics/marketing tools);
- platform partners involved in traffic or ad attribution (for example, Pinterest, when applicable);
- legal or regulatory authorities when required by law or to protect rights and safety.
We do not sell personal information for cash compensation.
5. Data Retention
We retain information only as long as reasonably necessary for business, tax/accounting, legal compliance, dispute resolution, and fraud prevention purposes.
6. Your Rights and Choices
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, or portability of personal information. To make a request, use the contact method below.
7. International Data Transfers
Our service providers may process data in countries outside your home country. Where required, transfers are handled using appropriate safeguards under applicable law.
8. Children's Privacy
Our products and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a new Effective Date.
11. Contact
For privacy requests or questions, contact us through our storefront profile:
https://tidefernprintables.gumroad.com/